Question 1

Do you ship worldwide?

Accepted Answer

Absolutely! Everything our studio offers is available for purchase worldwide, however fees and customs apply.

Question 2

Where online do you sell direct?

Accepted Answer

Only places that we sell direct are through this site, our official Etsy shop, or eBay auctions. See the shop section at top of page for links.

Question 3

Shipping Times

Accepted Answer

Original art takes 2-4 weeks to prepare safe shipment. Fine Art Print or Limited Edition orders can take up to 14 business days. Merchandise can take up to 14 business days to process. While we work to ship orders as quickly as possible, occasions where delays in dispatching may occur, such as inclement weather, holiday closings, or the type of product ordered.

Please expect shipping delays due to the impact of COVID-19 on postal services worldwide. We apologize for any inconvenience. Natasha is primary packaging and shipping person. When you purchase a product, you'll be provided tracking information.

Question 4

What is the best way to contact you?

Accepted Answer

If you have a query about your order, please be sure to submit a form through the contact page. We cannot process orders via DMs or social media comments. Please be sure to provide your order date and item information when inquiring.

Question 5

Do you do custom art projects?

Accepted Answer

I still accept custom requests upon a limited basis. If they are relevant to my current work and are for a size we can safely and affordably ship to you, we can do it. Please visit our customs FAQs for more information.

NATASHA BOUCHILLON
Fine Art & Illustration

FAQ

Frequently asked questions

Do you ship worldwide?

Where online do you sell direct?

Shipping Times

What is the best way to contact you?

Do you do custom art projects?

JOIN THE COLLECTOR LIST

Get updates on upcoming sales, art shows, events, & collector specials!

NATASHA BOUCHILLON Fine Art & Illustration

FAQ

Frequently asked questions

Do you ship worldwide?

Where online do you sell direct?

Shipping Times

What is the best way to contact you?

Do you do custom art projects?

JOIN THE COLLECTOR LIST

Get updates on upcoming sales, art shows, events, & collector specials!

NATASHA BOUCHILLON
Fine Art & Illustration